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About the ADA and Accessibility Team

ADA and Accessibility Services in the Office for Equity and Accessibility provides reasonable accommodations for visitors and employees per University Policy 4075. ADA and Accessibility Services is responsible for compliance with the Americans with Disabilities Act of 1990, as amended,  Title I (Employment Accommodations), Title II (physical and programmatic accessibility) and Section 504 of the Rehabilitation Act of 1973 for the university.

Pamela G. Vickers, Director, ADA and Accessibility Services

Pamela Vickers, Ed.S., P.A. has 30 years of experience working with individuals with disabilities.  Ms. Vickers holds a Masters of Science in Psychology, Educational Specialist degree, private licensure, certified ADA Administrator, and a Professional Associate certification through the National Association of ADA Coordinators.  Prior to VT, Ms. Vickers was Disabilities Services Coordinator for Roanoke College.

Gloria Hartley, ADA Accommodation Specialist

Gloria Hartley, CPACC, is a disabled combat veteran with over 10 years of experience working with individuals with disabilities.  Ms. Hartley holds a Bachelors of Art in Criminal Justice with a specialty in Homeland Security Policy and is pursuing a Masters of Science in Security Studies with an emphasis in Homeland Security Policy.  Ms. Hartley is a certified ADA Administrator and a Certified Professional in Accessibility Core Competencies. 

Ms. Hartley specializes in Return to Work accommodations for employees with medical restrictions, acts as ADA consultant to HR Divisional Directors and HR Managers on numerous ADA related matters, and serves on numerous committees requiring ADA expertise. Ms. Hartley is an expert in Emergency Preparedness for individuals with disabilities.  Prior to VT, Ms. Hartley worked with the Lee County Health Department in North Carolina and was a Petty Officer in the US Navy JAG Corps.